Advances in Customer Relationship Management

Customer relationship management (CRM) strategies have become increasingly important worldwide due to changes in expectations from customers as well as changes in the nature of markets. This book puts forth a conceptualization that attempts to not only outline CRM's domain but also to reconcile the...

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Médium: Online
Jazyk:angličtina
Vydáno: IntechOpen 2021
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On-line přístup:ONIX_20210420_9789535105169_1353
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