Firm Competitive Advantage Through Relationship Management

Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This...

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Autor principal: Deszczyński, Bartosz
Formato: Online
Idioma:inglês
Publicado em: Springer Nature 2021
Assuntos:
Acesso em linha:ONIX_20210420_9783030673383_35
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